Need therapy? AI will do…


Although they have not been approved as medical devices by the U.S. Food and Drug Administration or Health Canada, the appeal to use such chatbots may come from their 24/7 availability, personalized support and marketing of cognitive behavioural therapy.

However, users may overestimate the therapeutic benefits and underestimate the limitations of using such technologies, further deteriorating their mental health. Such a phenomenon can be classified as a therapeutic misconception where users may infer the chatbot’s purpose is to provide them with real therapeutic care.

With AI chatbots, therapeutic misconceptions can occur in four ways, through two main streams: the company’s practices and the design of the AI technology itself.

Comments

Popular posts from this blog

Perplexity

Aphorisms: AI

DeepAI's Austen on China