Lucidworks

When OpenAI first released ChatGPT to the public back in late 2022, many people in business were gripped with an intense case of FOMO and started trying to stuff AI into practically everything, from customer chatbots to facial recognition in stadiums.


"In 2023, global leaders expected to see significant positive impacts across business operations, automation and efficiency, and customer experience with generative AI initiatives," the report reads, "Unfortunately, the financial benefits of implemented projects have been dismal. 42 percent of companies have yet to see a significant benefit from their generative AI initiatives."

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