Google’s AI Will Help Decide Whether Unemployed Workers Get Benefits
The system will be the first of its kind in the country and represents a significant experiment by state officials and Google in allowing generative AI to influence a high-stakes government decision —one that could put thousands of dollars in unemployed Nevadans’ pockets or take it away.
Nevada officials say the Google system will speed up the appeals process —cutting the time it takes referees to write a determination from several hours to just five minutes, in some cases —helping the state work through a stubborn backlog of cases that have been pending since the height of the COVID-19 pandemic.
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