Deaths: Double fatal crash appeared to have been caused by incorrect directions from a sat-nav


It said its teams were working on improvements to the timing of audio to provide enhanced guidance in situations such as those in this case.

A spokesperson said: "This will involve an amended audio prompt as a driver approaches a junction where they would cross an overpass —'after the overpass, turn right'.

"We hope that this will provide clearer guidance for drivers and help reduce the risk that they make an incorrect turn."

TomTom recommended users updated their systems after it recently implemented additional safeguards to "limit drivers’ confusion where possible".

It said this had been done by timing the verbal commands closer to the actual exit, and after passing the off-slip road. 


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