Ursula Franklin Lecture
"And that's how we get to the enshittified Google of today, where every query serves back a blob of AI slop, over five paid results tagged with the word AD in 8-point, 10% grey on white type, which is, in turn, over ten spammy links from SEO shovelware sites filled with more AI slop.
"And yet, we still keep using Google, because we're locked into it.
"That's enshittification, from the outside. A company that's good to end users, while locking them in.
"Then it makes things worse for end users, to make things better for business customers, while locking them in.
"Then it takes all the value for itself and turns into a giant pile of shit."
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Empathy recommended