warkolm


"'We are currently experiencing a high volume of customer requests. In order to assist you quicker, we'd like to suggest trying out our new customer support chatbot. We've found that it is able to help over 75% of customers with questions similar to yours!'

"Talk to the bot cause we're closing this doesn't really provide confidence in their support processes.

"'If you still need assistance after trying chatbot, you can either create a new ticket directly from chatbot or reopen this one. If you would prefer to not try chatbot, you can simply reopen this ticket.  Either way, we will do our best to assist you!'

"Maybe they need to hire more engineers."



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