Show 23andMe data 🦹‍♂️

  1. In their account settings, customers can download versions of their data to a computer and choose to delete the data attached to their 23andMe profile. 
  2. An email then arrives with a big pink button: “Permanently Delete All Records.” 
  3. Doing so, it promises, will “terminate your relationship with 23andMe and irreversibly delete your account and Personal Information.”
But there’s another clause in the email that conflicts with that “terminate” promise. 

It says 23andMe and whichever contracted genotyping laboratory worked on a customer’s samples will still hold on to the customer’s sex, date of birth and genetic information, even after they’re “deleted.” 

The reason? 

The company cites “legal obligations,” including federal laboratory regulations and California lab rules. 




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