Google let go human helpers
"The move comes amid an ongoing fight over pay and working conditions, according to workers who spoke to WIRED.
"Just as content moderators help purge and classify content on social media, these workers use their expertise, skill, and judgment to teach chatbots and other AI products —including Google’s search summaries feature called AI Overviews —the right responses on a wide range of subjects.
"Workers allege that the latest cuts come amid attempts to quash their protests over issues including pay and job insecurity."
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Empathy recommended